Contact Us
Have a question about a car, a dealer, or listing your dealership? Our team is here to help.
Frequently Asked Questions
How quickly will I get a response?
Our team responds within one business day, Monday through Friday, 9AM–6PM ET. Messages sent on weekends are answered the next business day.
I have a question about a specific dealer or listing, who do I contact?
Use the contact form on this page and mention the dealer name or listing so our team can route your question quickly, or reach out directly using the dealer's profile contact details.
How do I report inaccurate dealer or vehicle information?
Email us with a link to the listing and a brief description of what's incorrect. We review reports and follow up with the dealership directly.
Do you offer phone support?
Yes. Call during business hours listed above, or email anytime and we'll respond within one business day.
We help car buyers and dealerships nationwide
Questions about searching cars for sale, reading dealer reviews, or listing your dealership? Our team supports shoppers and dealer partners nationwide. Reach out by email or phone during business hours and we will respond within one business day.
Common reasons to contact us
Buyers contact us for help navigating search filters, understanding review scores, and reporting inaccurate listings. Dealerships reach out to join the platform, update profile details, or ask about inventory integration. For quick answers, visit our FAQ first.
What to include in your message
The faster we can identify what you are looking at, the faster we can help. If your question involves a specific dealership or vehicle, include the listing name or a link so our team does not have to search for it. For accuracy reports, describe exactly what looks wrong, an outdated phone number, an incorrect address, or a listing that appears sold, so we can follow up with the dealership directly instead of guessing at the issue.
Response times and what happens next
Most messages get a reply within one business day during our posted support hours. Straightforward requests, like correcting a listing detail, are usually resolved in a single reply. Dealer partnership inquiries may take a little longer since our team verifies each business before publishing or updating a profile. If you have not heard back after two business days, feel free to follow up, sometimes messages land in a spam filter on our end too.